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I think I am coming up on my fifth year anniversary as one of your most devoted patients. Along with my dear departed wife Grace, I am impelled to express my sincere gratitude and admiration for the wonderful doctors Stephens and their incredible professional care and loving friendship. The ultra beauty of their Practice is their near instant appearance in your own home with all the necessary items needed for any health care situation, including surgery and hospitalization. At the age of 92 I feel secure and totally protected in every respect at all times and have the wonderful added advantage of never having to leave my own home. My experience has taught me that there are no doctors more efficient or experienced than my own Doctors Brian and Tea Stephens. They keep me safe along with the dedicated members of the staff.
When our mom moved to Jacksonville and into assisted living, we needed to find a new group of doctors. We quickly learned that typical Medicare medical treatment was wholly inadequate and potentially troublesome. Little Black Bag Medical has been the best connection we could make for our mom. Over the past 7 years, Drs Tea and Brian have provided hands-on monthly care, coordination of medication and home health care, and most importantly, been on call for crisis care, like a broken ankle on the 4th of July. Thank you Drs Stephens for giving mom the health care she needs, and the assurance we need.
Having moved my elderly mother into an assisted living facility, we were so very fortunate to have been referred to Little Black Bag Medical. Finding a physician in a new medical community is challenging, and we are so grateful to have Doctors’ Brian and Tea Stephens looking after her. There are not enough superlatives to describe the quality of care received by my mother. By making “house calls,” Little Black Bag Medical offers individualized and personalized treatment and follow-up, so often lacking in many of today’s medical practices. To say that they are knowledgeable is a given, but add in excellent communication and familiarity with the complexities of our health care system, combined with respect for their patients and caregivers, makes us confident that we have entrusted the care of our loved one to the best for her and for us.
We had the privilege of Drs. Tea and Brian caring for both of our mothers in the final months and days of their lives. They brought tremendous confidence and comfort to them and our family. They were quick to respond to our contacts and patiently answered our questions. Their medical skill, professionalism and kind, peaceful demeanors were priceless during difficult times. We are so confident in them and their care that we have become patients!!!
This note comes to you with my deepest, heartfelt thanks. The compassion and care that you showed my dear, sweet Mom is beyond what I could have ever hoped for her…it is what she so deserved! Your in-home medical care allowed her to enjoy going out with friends and family, which she loved rather than going to doctors appointments, which she did not. Mom was not a big fan of going to the doctor even in her younger days…so you made excellent medical care possible for her without it being a “chore”. I also want you to know how much I appreciated your phone calls and emails to me. You always helped me know exactly what was going on, what our choices were and what needed to be done!I truly think that finding you was a gift and one that I will always cherish.
Joining the Black Bag Concierge Medical service of Dr’s Tea and Brian Stephens has provided my family with excellent care, quick appointments,house calls, efficient prescription management and referrals to top specialists.The decision to go with a concierge practice came after difficulties in caring for my 90 year old mother. With long waits for appointments, getting her to the appointments then dealing with a busy staff trying to handle prescriptions and referrals. Dr.s’ Brian and Tea respond to requests for an appointment within hours, visit my mother in her apartment, even checking in on her on occasion. After witnessing the wonderful medical care my mother received we decided to turn our care over to Dr.s’ Tea and Brian Stephens. We too receive excellent personalized care. We can’t imagine having to go back to those days of busy waiting rooms and long waits to see a physician.
I’ve had the privilege of knowing both Tea and Brian Stephens for six years. I’ve not only known them professionally but also personally. My daughter taught two of their children in her kindergarten class. However, it was through their practice that I came to know how they truly care for their patients. They were my mother’s doctors for the last five years of her life. It’s hard to express the gratitude I feel for them. They treated my mother with dignity, respect, gentleness and love during the time she was under their care. Going through her end days was extremely difficult but they made the process so much easier by giving me encouragement, letting me know that what was happening was normal, and by responding to every question I had in a timely manner. I will forever be grateful for their professionalism, wisdom and care during a very difficult time in my life.
Both of my elderly parents have been patients of Dr. Brian and Dr. Tea. It was such a relief when we could stop the hassle of transporting them to doctors’ offices for appointments; and we knew they were being seen regularly enough by the Stephens’ for their progress to be carefully tracked. Dr. Brian took a great deal of time with us to explain options and offer support when my father’s health began to decline. Dr. Tea and Dr. Brian were always available by phone, whether for an emergency or just answering a question. We will always attribute our mother’s continued longevity, even after life-threatening medical issues, to answered prayer. That prayer supplied us with the attentive care and thoughtful expertise of Dr. Brian and Dr. Tea.
Doctors Brian and Tea Stephens are not just good doctors , they are great doctors. I can’t say enough about the care they have given both my mother and father! They are exceptional. We are so grateful that we found their practice. They are smart, caring, and always go above and beyond. So Loving and so responsive. They are exceptional people and doctors.
We were honored to have my mother under the care of Dr Brain & Dr Tea Stephens. We have never had such compassionate, caring, doctors who would take the time to explain care to the patient and family, making sure we understood. They have the patience answering any and all questions, always available and receiving a quick response. They treated us like their family.